Posts Tagged ‘perception of value’

How To Be a Good Customer

Posted by: Andy Porter on December 31, 2009

Free Market “Customer Service”

Posted by: Andy Porter on December 11, 2009

Welcoming is an art. Master it!

Posted by: Andy Porter on October 16, 2009

First Impressions, Personalized Service and Customer Loyalty

Posted by: Andy Porter on June 15, 2009

First Impressions and Greeting Customers

Posted by: Andy Porter on February 3, 2009

First Impressions and Answering the Phone

Posted by: Andy Porter on February 3, 2009

Five Key Strategies to Increase Customer Satisfaction

Posted by: Andy Porter on January 28, 2009

The tools of customer service

Posted by: Andy Porter on January 11, 2009

Contextualized customer service

Posted by: Andy Porter on January 11, 2009

Who should you blame for bad customer service?

Posted by: Andy Porter on January 11, 2009

What is needed to create loyal customers

Posted by: Andy Porter on January 11, 2009

Competitors price and quality survey

Posted by: Andy Porter on January 3, 2009

Perception of Value

Posted by: Andy Porter on January 3, 2009

How well do you communicate?

Posted by: Andy Porter on January 3, 2009

Avoiding “NO!”

Posted by: Andy Porter on January 2, 2009

What IS good customer service?

Posted by: Andy Porter on December 29, 2008

The simplicity of customer service

Posted by: Andy Porter on December 23, 2008

Two Rules for Happy Customers

Posted by: Andy Porter on December 23, 2008

Don’t take it seriously!

Posted by: Andy Porter on October 29, 2008

Customer service staff meeting

Posted by: Andy Porter on October 16, 2008