Archive for the ‘customer service’ Category

Transparent Customer Service

Posted by: Andy Porter on June 21, 2013

Just Be Yourself Customer Service

Posted by: Andy Porter on February 15, 2012

Advertising and Responses

Posted by: Andy Porter on September 15, 2011

Word of Mouth Marketing: Questions and Answers!

Posted by: Andy Porter on September 9, 2011

Knowing What Your Customers Are Thinking

Posted by: Andy Porter on July 11, 2011

Creating Survey Questions

Posted by: Andy Porter on July 11, 2011

Word of Mouth Know-How: Weekly Staff Meeting

Posted by: Andy Porter on June 16, 2011

Word of Mouth Know-How: Customer Comment Log

Posted by: Andy Porter on June 15, 2011

Word of Mouth Marketing: Top Down Service

Posted by: Andy Porter on June 15, 2011

Where Does Great Word of Mouth About a Business Come From?

Posted by: Andy Porter on June 15, 2011

Customers and Co-Workers: Dealing with Emotions

Posted by: Andy Porter on March 21, 2011

Hold a Client Appreciation Week!

Posted by: Andy Porter on January 28, 2011

The Customer is EVERYTHING!

Posted by: Andy Porter on January 28, 2011

Firing Bad Customers

Posted by: Andy Porter on January 14, 2011

Internal Marketing – 16 Simple Steps

Posted by: Andy Porter on December 30, 2010

Former employees and word of mouth about your business

Posted by: Andy Porter on December 1, 2010

New Customer Tracking Log and Referral Rewards program

Posted by: Andy Porter on November 15, 2010

Customer Service IS Marketing

Posted by: Andy Porter on October 14, 2010

So you want more new customers…

Posted by: Andy Porter on September 8, 2010

Creating Customer Service Survey Questions

Posted by: Andy Porter on March 26, 2010